Frequently Asked Questions
Everything you need to know about shopping with Assembly Label
What is your shipping policy?
We offer standard and express shipping options globally. Orders are typically processed within 1-2 business days, and free standard shipping is available on domestic orders over a certain threshold.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return full-priced items within 30 days of delivery for a refund or store credit. Items must be in original condition with tags attached.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later services like Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery progress in real-time.
Are your materials sustainably sourced?
We are committed to minimalist design and high-quality materials. We prioritize natural fibers like linen, organic cotton, and wool to ensure longevity and reduce environmental impact.
Can I change or cancel my order after it's placed?
As we strive to process orders quickly, we are only able to make changes or cancellations within a very short window. Please contact our customer care team immediately for assistance.